Course Catalog

Emotional Intelligence refers to the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. In the modern workplace, being able to navigate the emotions of oneself and one’s colleagues as well as prospects and customers is key to not only managing ones well being, but also increasing the potential of the business. An emotionally intelligent workforce can work in harmony like a well oiled machine. This course will help learners understand what it means to be emotionally intelligent, which techniques to employ, and how to utilize these skills to make a meaningful impact in the workplace.