At the conclusion of this course, the learner will be able to:
- Define problem solving
- Differentiate between different types of problems
- Apply ten different problem solving techniques for any problem situation
- Implement two effective planning implementation techniques
- Apply a seven-step problem solving model within any problem situation
- Understand why problem solving can sometimes fail within organizations
- Determine what problem solving techniques can be best applied within your work and non-work environments
Credit Hours: 1
Approved for CEU Credit in:
Alabama, Kentucky, Louisiana, Mississippi, Montana, New Jersey, Tennessee, Texas