Credit Hours: 2

Interpersonal Skills

In today’s business world organizations do not compete with their products. They compete through using their most valuable resource, their people, to maximum effect. In this course you will explore what type of interpersonal skills are needed within organizations and how you can practice these skills for greater success in your interpersonal business relationships.

Product Description / Course Objectives

At the conclusion of this course, the learner will be able to:

  1. Identify the main obstacles to the effective use of Interpersonal Skills.
  2. Understand the nature of the components of the interpersonal process.
  3. Understand a range of techniques that are required as Interpersonal Skills.
  4. Use techniques to build an effective interpersonal process.
  5. Explain the benefits of having excellent Interpersonal Skills.

Credit Hours: 2

Approved for CEU Credit in:

Alabama, Kentucky, Louisiana, Mississippi, Montana, New Jersey, Tennessee, Texas